Privacy Policy
Last Updated: June 2026
Welcome to Le Petit (“we”, “our”, “us”). We are committed to protecting your privacy and ensuring that your personal information is collected, used, and stored responsibly in accodance with the requirements of the South African Protection of Personal Information Act, 4 of 2013 (“POPIA”).
This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit and use our website, Le Petit.
By using our website, you agree to the practices described in this Privacy Policy.
1. Who We Are
Le Petit is a South African brand offering thoughtfully designed home décor, gifting, and handcrafted wooden products.
If you have any questions regarding this Privacy Policy or how we process your personal information, please contact us through the details provided on our Contact Page.
2. Information We Collect
We may collect and process the following information:
Personal Information You Provide
When you:
- Place an order
- Create an account
- Subscribe to our newsletter
- Contact us through our website
- Request information about our products
We may collect:
- Full name
- Email address
- Telephone number
- Delivery address
- Billing address
- Company name (if applicable)
- Any information you voluntarily provide through forms, emails, or enquiries
Transaction Information
When you make a purchase, we may collect:
- Order details
- Product selections
- Purchase history
- Payment confirmation details
Please note: We do not store your full payment card information. Payments are processed securely through trusted third-party payment providers.
Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address
- Browser type and version
- Device information
- Pages viewed
- Time spent on pages
- Referring website addresses
- Website interaction data
This information helps us improve the performance and functionality of our website.
3. How We Use Your Information
We use your information to:
- Process and fulfil orders
- Deliver products and services
- Provide customer support
- Communicate regarding orders and enquiries
- Send marketing communications where consent has been provided
- Improve your website and customer experience
- Prevent fraud and enhance website security
- Comply with legal and regulatory obligations
We will only process personal information for lawful purposes and in accordance with POPIA.
4. Marketing Communications
If you subscribe to our mailing list, we may send:
- Product updates
- Promotions and special offers
- New product launches
- Company news
You may unsubscribe at any time by clicking the unsubscribe link in our emails or contacting us directly.
We will not send marketing communications without your consent where consent is required by law.
5. Cookies
Our website uses cookies and similar technologies to improve your browsing experience.
Cookies may be used to:
- Remember your preferences
- Enable website functionality
- Analyse website traffic
- Improve website performance
- Support marketing and advertising activities
You can choose to disable cookies through your browser settings. However, some website functionality may not operate correctly if cookies are disabled.
6. Third-Party Services
We may use trusted third-party service providers to assist with:
- Payment processing
- Website hosting
- Email communications
- Analytics and performance monitoring
- Order fulfilment and shipping
These service providers only receive information necessary to perform their services and are required to protect your information appropriately.
7. Analytics
We may use analytics such as:
- Google Analytics
- Google Search Console
- Other website performance and reporting tools
These services help us understand how visitors use our website so that we can improve our products, services, and customer experience.
Analytics providers may collect information such as:
- Device information
- Browser information
- Website interactions
- Approximate geographic location
You can learn more about Google’s privacy practices by visiting: Google Privacy Policy.
8. Sharing of Information
We do not sell, rent, or trade your personal information.
We may disclose information:
- To trusted service providers who assist us in operating our business
- Where required by law
- To protect our legal rights
- To prevent fraud or unlawful activity
- In connection with a business restructuring, merger, or sale
Any such disclosure will be carried out in accordance with applicable privacy laws.
9. Data Security
We take reasonable technical and organisational measures to safeguard personal information against:
- Unauthorised access
- Loss
- Misuse
- Disclosure
- Alteration
- Destruction
While we strive to protect your information, no method of transmission over the internet can be guaranteed to be completely secure.
10. Data Retention
We retain personal information only for as long as necessary to:
- Fulfil the purposes outlined in this Privacy Policy
- Comply with legal obligations
- Resolve disputes
- Enforce our agreements
When information is no longer required, it will be securely deleted or anonymised.
11. Your Rights
Subject to applicable law, you may have the right to:
- Access your personal information
- Request correction of inaccurate information
- Request deletion of information where appropriate
- Object to certain processing activities
- Withdraw consent where processing is based on consent
- Lodge a complaint with the relevant regulatory authority
To exercise any of these rights, please contact us using the details available on our Contact Page.
12. Children's Privacy
Our website is not intended for children under the age of 18 without parental or guardian supervision.
We do not knowingly collect personal information from children. If we become aware that information has been collected from a child without appropriate consent, we will take reasonable steps to remove that information.
13. External Links
Our website may contain links to third-party websites.
We are not responsible for the privacy practices, content, or security of external websites. We encourage you to review their privacy policies before providing any personal information.
14. Changes to This Privacy Policy
We reserve the right to update or amend this Privacy Policy at any time.
Any changes will be posted on this page together with an updated revision date. Continued use of the website following changes constitutes acceptance of the revised Privacy Policy.
15. Contact Us
If you have any questions regarding this Privacy Policy, your personal information, or our data handling practices, please contact us through the Contact Page on: Contact.
We will make reasonable efforts to respond to all privacy-related enquiries promptly and in accordance with applicable legislation.